Elevator emergency support ― Manufacturer-independent complete solution
Emergency call service 24 hours a day – with Bosch quality
As soon as an elevator becomes stuck, our specially trained associates will intervene to take care of the people trapped inside. In the meantime, we inform one of our 180 intervention partners, who will free the trapped people on site. We guarantee rapid, expert assistance in an emergency and comply with the requirements of EN 81-28 and the German Ordinance on Industrial Safety and Health (BetrSichV).
New! Multilingual elevator emergency service
Reliable live translation in an emergency
Your elevator users don't understand the languages of your elevator emergency call service? We have a solution: Our AI-supported multilingual elevator emergency service enables live translations without any reconstruction work or investments in elevator emergency call technology. If you want to overcome language barriers in an emergency reliably and in real time, find out more here.
Why Bosch is the right partner for you
Accessible 24 hours a day
Our specially trained monitoring center staff are there for you 24 hours a day
Extensive partner network
We have around 180 local intervention partners to ensure that trapped people are freed quickly on site
Compliance with legal requirements
Our services and monitoring centers comply with all applicable regulations and standards for elevator emergency support